Your Village Health Team

One of the biggest differences you will have with DaVita VillageHealth is a dedicated team of experts focused on making sure that, as a person with end stage renal disease, you get the care and attention you need.

The process starts with an in-depth, personal interview with you and your caregivers when you first join the plan. Our team will empower you with the round-the-clock support; guidance and education you need to live well and stay strong.

The VillageHealth Team is lead by your Nephrologist. Other members include:
  • Your VillageHealth Nurse:
    • Serves as your healthcare advisor
    • Gets to know you and develops a personalized care plan
    • Monitors your health status
    • Is available round-the-clock, seven days a week
    • Helps you access the services you need, when you need them
  • Clinical Pharmacist
    • Regularly reviews your medications
    • Ensures you understand the purpose of your medications
    • Coordinates your medications, as needed, with your Nephrologist and other physicians
  • Customer Service Representative
    • Available to assist you with any questions regarding your benefits or other concerns
    • Assist in completing any necessary forms
The VillageHealth Team understands your needs and can help you live better through proper diet, medication, and prevention. They provide the support you need for the common physical and emotional issues you may experience.
DaVita VillageHealth
945 Lakeview Parkway
Suite 110
Vernon Hills, IL 60061
VillageHealth Customer Service
1-866-838-1962
8am – 8pm, 7 days a week
(TTY users: Dial 711)