We are just a phone call away!

Please feel free to contact us about any questions or needs you have. For your convenience, we had provided our contact information here.

In an Emergency.

If an emergency exists, go to the nearest emergency room or call 911.

Please contact your Nephrologist or DaVita VillageHealth Nurse within 48 hours or as soon as reasonably possible after an emergency admission.

Give us a call.

If you would like to speak with a Customer Service Representative, please call:

• 1-866-838-1962
• 8:00 a.m. to 8:00 p.m.
• 7 days a week
• TTY users may dial 711

To speak with a DaVita VillageHealth Nurse, please call:

• [1-877-767-3141]
• Call anytime, 24 hours a day, 7 days a week

Send us an email.

If you prefer to contact us by email, we may be reached at:
[customerservice@villagehealth.com]
NOTE: Only customer inquiries should be sent to this address.

Send us a letter:

You may mail us a letter or other materials at:

DaVita VillageHealth
Three Hawthorn Parkway, Suite 410
Vernon Hills, IL 60061

To submit a Claim:

Send your receipt for services received or a statement from the provider along with a copy of your name and identification number to:

DaVita VillageHealth
P.O. Box 448
Linthicum, MD 21090-0448

To contact Medicare directly:

• 1-800-MEDICARE (1-800-633-4227)
• You can talk with a customer service representative 24 hours a day, 7 days per week
• If you are hearing impaired or speech impaired, call the TTY/TDD line toll-free at 1-877-486-2048