• Explore How We Can Help

    We're in this together

    • Explore How We Can Help

    We're in this together

Health conditions can bring up a lot of questions, concerns and emotions.

You rely on your doctors to help with these at appointments. But what about in between? That's where we come in. We fill in the gaps, support you and give you tools to make your life a little easier.

Meet Your Care Team

We pair you with a care team of compassionate, responsive health professionals who know the ins and outs of health care. You’ll never feel alone with VillageHealth by your side.

Care Coordinator

Your care coordinator helps listen to your health goals and helps you meet them. Their personalized support includes sharing updates about your health with your doctor and getting you the most from your insurance benefits.

Registered Nurse (RN)

Your nurse listens to your concerns and helps you get the care you’re looking for. Your nurse works directly with your doctors to help you stay on track with your care plan—addressing any needs or questions along the way.  

Nurse Practitioner (NP)

Your NP starts with a one-to-one phone call to get to know you and your health needs. Your NP will take the time necessary—no matter how long or short—to listen to all your concerns. 

Engagement Specialist

Your engagement specialist explains the program, makes sure you know what to expect and gets you set up with what you need. When you’re ready, your engagement specialist will introduce you to your care team!

Ready to talk with VillageHealth?

1-800-767-0063
Send us a note
“VillageHealth is a resource I can trust.”
- Julie, VillageHealth member

Recipes and Health Tips

Learn more about maintaining good health and managing your conditions.

Pork Tenderloin with Herbs

GO TO RECIPE

Honey Spice Salmon

GO TO RECIPE

Broccoli & Apple Salad

GO TO RECIPE

Baked Blueberry-Peach Oatmeal

GO TO RECIPE

Chickpea Burgers with Tzatziki Sauce

GO TO RECIPE

Lemon Pepper Hummus

GO TO RECIPE

FAQs

Cost

Q: Will I have to pay for VillageHealth?

A: No. If VillageHealth is a part of your health insurance, it is included in your current benefits. You will not pay anything.

Q: What if I can’t afford my medicines?

A: Medicines can be very costly. That’s why many drug companies offer discounts for eligible people. Call your VillageHealth care team at 1-800-767-0063 (TTY: 711) to see if you may qualify. 

Health Conditions

Q: How do different health conditions affect each other and my health?

A: All parts of your body must work together for you to keep your health on track. When one part doesn’t work well, it can cause other problems. Often, we aren’t aware how one condition may affect another. Your care team can help you understand this.

Q: Is it normal to have more than one chronic condition?

A: Yes. And often, conditions such as diabetes and high blood pressure can directly affect each other. Medicines for each condition should be monitored for how they interact and affect your body. 

Q: How can VillageHealth help with my emotional wellness?

A: Having a chronic condition can bring up many emotions. We can connect you with a counselor to help with those emotions. Simply call us at 1-800-767-0063 (TTY: 711).

Q: How do my health conditions (such as diabetes, high blood pressure, etc.) affect each other?

A: Conditions like diabetes, high blood pressure and lupus can progress to damaging other areas of the body. That’s why it’s important to consider your whole health and health history to avoid other issues.

Doctors and Care Team

Q: Why is it important to take my medicines as recommended by my doctor?

A: Taking your medicine at the right time and the right dosages helps your body work well, and can help keep you out of the hospital. If you have any questions about your medicines, call your VillageHealth care team at 1-800-767-0063 (TTY: 711) or speak with your doctor.

Q: Is missing an appointment that big of a deal?

A: Yes. It’s important to go to all your doctor appointments. This helps you stay on top of small issues before they become bigger. Do you need help getting to your appointments? In addition to asking your doctor, call your VillageHealth care team at 1-800-767-0063 (TTY: 711) to see how they can help.

Q: As a care partner, what resources do I have to support my patient/loved one?

A: For most of us, becoming a care partner is a big change that requires a lot of time and energy. VillageHealth can support you in this role and work directly with you. We just need the patient’s permission to talk with you. Please call VillageHealth at 1-800-767-0063 (TTY: 771).

Resources for care partners:

More FAQs

Questions?

1-800-767-0063
Send us a note